The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is a Provincial Act to benefit all Ontarians by developing and implementing accessibility standards that identify and remove barriers for people with disabilities in key areas of daily living. The objective of the AODA is to make the Province of Ontario completely accessible by 2025.
All employees and volunteers of Saugeen Valley Conservation Authority are required to complete training which includes Human Rights Code Training and Customer Service Training.
This training includes:
SVCA welcomes comments on the provision of any goods or services to persons with disabilities. Feedback helps to identify areas where changes need to be considered and ways in which we can improve the delivery of accessible goods and services.
You may provide your feedback by telephone, e-mail, in person, or in writing. Staff will review your comments and, if requested, a response will be provided in the manner indicated.
In person or in writing to:
Saugeen Valley Conservation Authority
1078 Bruce Road 12
Notice of Service Disruption shall be provided when facilities or services that people with disabilities usually use to access SVCA's goods or services are temporarily unavailable, or are expected in the near future to be unavailable.
Notice may be given by posting appropriate signage on location, on SVCA's website and social media, or any other such method as is reasonable in the circumstances.